Shipping policy

Shipping & Delivery Policy

Hand-Packed & Prepared with Intent We do not dropship or outsource our order fulfillment. Every single Mar & Alma order is individually prepared and hand-packed with care, including a piece of authentic, hand-harvested Aveiro sea salt. Please allow 1 to 3 business days for our team to process and package your order before it ships.

Domestic Shipping (United States)

Standard Shipping (3–5 Business Days): Calculated at checkout based on weight and destination.
Express Shipping (1–2 Business Days): Available at checkout for accelerated delivery.
Signature Unboxing ($100+): All orders of $100 or more are delivered in our signature Mar & Alma presentation box, featuring custom unboxing details and hand-harvested Aveiro sea salt.
Free Shipping ($150+): Standard domestic shipping is complimentary on all orders over $150.

Once your package is processed, you will receive a shipping confirmation email containing your tracking number. Please allow up to 24 hours for tracking updates to populate.

International Shipping We ship globally to bring the spirit of the Portuguese coast anywhere in the world.

Delivery Time: International transit times typically range from 7 to 14 business days, depending on destination and local customs processing.
Duties, Taxes & Fees: International orders may be subject to import duties, taxes, or customs clearance fees assessed by your destination country. These charges are the sole responsibility of the customer and are collected upon delivery.

Shipping Address & Package Delivery Please ensure your shipping address is accurate before completing your purchase. Because every order is hand-packed promptly, we cannot guarantee address modifications once a tracking number has been generated.

Lost, Stolen, or Delayed Packages While we ensure every package leaves our facility securely, Mar & Alma is not responsible for transit delays caused by weather, carrier issues, or incorrect address entries. If your tracking indicates that your order was delivered but you have not received it, please inspect your delivery area and contact your local carrier directly.

Contact Us For any questions regarding your order status or shipping preferences, reach out to our team at:

Email: support@marandalma.com
Mailing Address: Mar & Alma 1358 Hooper Ave PMB 411, Toms River, NJ, 08753